Sunfire POS: The Specialized Tech Ecosystem for Regulated & Specialty Retail

Cloud-Based POS Software for CBD, Garden Centers, Vape and Retail Industry

25 years in business Sunfire POS is a small business Champ Sunfire POS has an A+ rating from Better Business Bureau

A Foundation of Trust: Our Strategic Technology Partnerships

Sunfire POS is cloud-based POS software that provides an all-in-one business management solution for small- to medium-sized businesses specializing in CBD, Garden Centers, and Smoke shops. Advanced technology from Qredible, AgeChecker, and Factor4 are baked into the DNA of Sunfire POS' software ensuring that these regulated specialty markets have the modern retail tools to succeed.

Tailored Solutions for CBD Stores, Smoke Shops, and Vape Shops

Federal and state regulations are evolving rapidly and your high-risk business needs to keep pace. Sunfire POS is tailored to these regulated markets by integrating Age Verification and ID Scanning from AgeChecker, and real-time Regulatory Monitoring of your transactions via Qredible's automated compliance engine. Sunfire POS helps your business avoid fines, penalties, and unplanned merchant processor terminations.

Specialized Support for Garden Centers and Nurseries

Your nursery or garden center has unique "physical" needs. That's why Sunfire POS simplifies your inventory setup and management by integrating 38,000+ plant types from our partner NetPS. Better yet, we also partner with Specialty Tag & Label so that their best-in-class weather-proof, UV-stable plant stake and tag printers connect seamlessly to our point of sale system.

Beyond the Transaction: Built for Compliance and Growth

At Sunfire POS, we think about more than the transaction. We think about your business by bringing you this powerful technology ecosystem starting at just $49/month. No contract. We invoice you month-to-month. We want to earn your loyalty just like you want to cultivate your customers' loyalty. That's why Sunfire POS also includes Factor4's industry-leading customer loyalty program to turn one-time shoppers into repeat customers.

Engineered for Precision: Why Industry Leaders Outgrow Generic POS Systems

While platforms like Square, Clover, and Lightspeed Retail offer excellent general-purpose tools, they often fall short when faced with the strict regulatory demands of high-risk retail and the complex inventory of the green industry. Many of our clients transition to Sunfire POS after finding that one-size-fits-all solutions—including Quantic or Korona POS—lack the deep-rooted compliance features necessary for CBD and vape shops. Unlike Blaze POS, which targets a broader dispensary market, Sunfire is purpose-built to integrate seamlessly with specialty partners like AgeChecker, Qredible, and NetPS. We provide the specific automation and "weather-proof" reliability that general competitors simply weren't designed to handle.

Our POS is designed with the ISO and merchant in mind. ISOs have the ability to white label our software and provide their own merchant processing or take advantage of our Sunfire payment processing options that are CBD friendly.

Meet Your Sunfire POS Customer Success Team

Sunfire POS Chief Operations Officer Joan Winnington

Joan Winnington

Chief Operations Officer

As the Chief Operations Officer, I oversee all aspects of the business including sales, customer service, marketing, operations, and financial data. We get many referrals from our existing connections and customers, which is a testament to our high-quality customer experience.

joan@sunfirepos.com
833-552-4100 Ext. 102

Sunfire POS Chief Revenue Officer Gregg Winnington

Gregg Winnington

Chief Revenue Officer

I entered the payments industry with a clear goal: to support and expand our client base by embracing the next generation of payment technologies. I work closely with both new and existing clients to ensure their payment solutions are efficient, effective, and aligned with their business goals. In an evolving industry, I’m committed to educating our sales team, driving revenue, and delivering customized solutions that empower our clients and company to grow.

gregg@sunfirepos.com
(302) 838-9100 Ext. 117

Sunfire POS Director of Customer Experience Sandi McCoombe

Sandi McCoombe

Director of Customer Experience

As the Director of Customer Experience, I am responsible for managing our client relationships from the time they choose to partner with Sunfire POS. I work with my team to ensure that our merchants and partners receive outstanding customer service that is efficient, timely, and friendly. My commitment is to support our clients by providing solutions and support to help them grow.

sandi@sunfirepos.com
(800) 771-3719

Taylor DiVirgilis

Sunfire POS Business Development Specialist Taylor DiVirgilis

Business Development Specialist

Welcome to Sunfire POS! As the Project Manager, I am excited to start this journey with you. I am responsible for overseeing every aspect of the customer experience and project completion. I ensure all projects are completed and delivered on time. It is our team's and my goal to ensure we exceed customer expectations with each interaction with Sunfire POS. I pride myself on working closely with them to establish ISO and technology partners to help grow our product and market.

taylor@sunfirepos.com
833-552-4100 Ext. 110

Sunfire POS Customer Support Specialist Jeanette

Jeanette

Customer Support Specialist

As a Customer Support Specialist at Sunfire POS, I am dedicated to delivering outstanding service and building strong relationships with our merchants. I assist customers by answering questions, resolving issues, and ensuring they have a smooth and positive experience with our point-of-sale system. I also collaborate closely with our incredible Sunfire POS team to promote our platform and provide hands-on support whenever our merchants need it. It’s truly rewarding to be part of a team that values both innovation and customer satisfaction. I genuinely love what I do and take pride in supporting the success of our merchants.

jeanette@sunfirepos.com
(833) 552-4100 Ext. 125

Sunfire POS Business Development Specialist Robert

Robert

Business Development Specialist

Hello and welcome to Sunfire POS! I work as a Business Development Specialist, testing the software and hardware of Sunfire and helping make sure our merchants have a seamless experience with both. I also work with my team to resolve any issues by providing prompt and exceptional support.

robert@sunfirepos.com
833-552-4100 ext.106

Point-of-Sale System

Sunfire is an all-in-one cloud based POS software system that allows access from any Wi-Fi based device.

Highlighted Features Include:

  • Optimize inventory with real time updates and stock alerts.
  • Robust reporting and analytics at your fingertips.
  • Ability to accept payments in seconds.
  • Ability to split payments.
  • Accept swipe, tap, or dip payments.
  • Easy order processing with our bar code scanner.

Customer Support

White Glove Concierge Customer Service

Highlighted Features Include:

  • Hands-on set up: Our dedicated team will walk you through the POS and assist you with any questions.
  • Built-in Support Ticket Module with an average response time of 1-5 minutes.
  • One-stop shop for all POS hardware and equipment.

POS Loyalty Program

Customizable Discounts

Highlighted Features Include:

  • Generate recurring customers by capturing vital information.
  • Easily build your own discounts and apply at checkout.
  • Create customizable built-in reward points program.
  • SMS and email marketing capabilities.
  • Empowered by Factor4, a leading figure in gift and loyalty solutions.

Reporting

Cutting Edge Reporting

Highlighted Features Include:

  • Detailed analytics that allow tracking of sales, best-selling products, and how marketing dollars are being spent.
  • Cash drawer reports that include balance verification.
  • Easily view reports from multiple store locations.

Ecommerce POS

Streamlined Connection Between your ECommerce Site and SunfirePOS

Highlighted Features Include:

  • Integration links your store’s POS with your online store and shares the data between the two systems.
  • Manage your online and retail activity in the same place.
  • Spend less time reconciling inventory and get centralized reporting and analytics.
  • Share product, pricing, inventory, sales and customer data.
  • Federal and state regulatory compliance built in.
  • Age Verification by product.

Franchise Management

Simplify Management of Multiple Stores

Highlighted Features Include:

  • Built-in directory center to easily store important information.
  • Easily view multiple store locations, sales, reports, and inventory.
  • Easily transfer inventory from one store location to another store location.


FAQs

What industries does Sunfire POS specialize in?

Sunfire POS is purpose-built for high-compliance and specialized retail sectors. Our primary expertise lies in providing end-to-end solutions for CBD shops and stores, smoke and vape shops, and the horticultural industry (garden centers and nurseries).

How does Sunfire POS ensure regulatory compliance?

We have built a "compliance-first" ecosystem by partnering with industry leaders. Our system integrates Qredible, Inc. for blockchain-verified regulatory monitoring and AgeChecker.net for automated age verification. This ensures that your business stays compliant with local, state, and federal laws, including PACT Act requirements for vape retail.

What unique features do you offer for Garden Centers and Nurseries?

Unlike general POS systems, Sunfire POS is deeply integrated with the NetPS Online Plant Database, giving you access to over 38,000 plant varieties for instant inventory setup. We also partner with Specialty Tag & Label, Inc. to provide hardware capable of printing weather-proof, UV-resistant plant stakes and tags directly from your point of sale.

Can Sunfire POS help me grow my customer loyalty?

Yes. We are a strategic partner of Factor4, the market leader in gift and loyalty solutions. Our system allows you to create omnichannel loyalty programs and gift card services that work seamlessly both in-store and online, helping you increase customer retention and lifetime value.

What is the average support response time for Sunfire POS?

We pride ourselves on a "White-Glove" service model. Our customers enjoy an average support ticket response time of under 5 minutes. With over 25 years in business and an A+ rating from the Better Business Bureau, our US-based "Customer Success" team is dedicated to your growth.