Yes, Sunfire POS is a cloud-based software. As long as you are connected to WiFi you can access Sunfire POS from any supported device — including Apple iPad, Samsung Galaxy tablets, and Windows machines.
Sunfire POS starts at $49 per month with no long-term contract. The platform is billed month-to-month and pricing scales based on your business size and configuration. Contact our sales team at 833-552-4100 or schedule a free demo for a custom quote.
No. Sunfire POS is billed on a month-to-month basis with no long-term contract required. Our monthly pricing is designed to be affordable for small to medium-sized retail businesses.
Not necessarily. The Sunfire POS team will complete an assessment of your current equipment and determine if anything can be reused. At a minimum, a new Dejavoo credit card reader will typically need to be purchased. We offer a full range of hardware bundles — including Basic, Event, Premium, and Platinum configurations — with Apple iPad or Samsung Galaxy tablets, Dejavoo QD and P-Line pin pads, Star Micronics receipt printers, and cash drawers. Visit our Equipment Page to explore all available options.
Yes. Sunfire POS provides a full, in-depth training session to ensure you and your team are familiar with everything the platform has to offer. The system also includes an extensive built-in Knowledgebase module with PDF downloads and video walkthroughs covering all POS features and operations. Visit our Support Page to learn more.
Yes. Sunfire POS provides 24/7 U.S.-based customer support through a built-in support ticketing system that connects you with a real person — not a chatbot or overseas call center. The platform also includes a built-in Knowledgebase module with walkthrough guides and videos for self-service help. Our average support response time is under five minutes.
We made this easy! Visit our Contact Page, fill out the form with your information, and a Sunfire POS consultant will follow up to walk you through the platform. You can also call us directly at 833-552-4100 or email Salesteam@SunfirePOS.com.
The onboarding process typically involves signing a reseller or merchant agreement, ordering hardware, and completing a scheduled training session with the Sunfire POS team. Our onboarding specialists are committed to making the process as smooth and efficient as possible so your business can go live quickly. Contact us at sunfirepos.com/contact-us.html to get started.
Yes. Sunfire POS includes an integrated eCommerce and events platform that enables merchants to manage both in-store and online sales from a single unified dashboard — keeping inventory, pricing, and customer data synchronized across channels. Contact our sales team to discuss specific eCommerce integration options for your business.
Sunfire POS partners with Qredible, Inc. for automated federal and state regulatory compliance monitoring, and with AgeChecker.net for seamless integrated age verification. Together, these integrations protect your business license, help you avoid fines and penalties, and ensure every transaction meets applicable regulatory requirements — automatically.
Yes. Sunfire POS integrates AgeChecker.net directly into the point of sale. By scanning or manually entering a customer's driver's license information, the system verifies age against a national database in real time. Sunfire POS retains the verified date of birth for 60 days, so returning customers can be verified again without an additional fee during that window. This keeps CBD shops, smoke shops, and vape retailers compliant with state and federal age-restriction regulations on every transaction.
Qredible's AI-powered compliance platform provides real-time monitoring of federal, state, and local regulatory requirements, blockchain-secured Certificate of Analysis (COA) tracking for product-level compliance, documentation and risk guidance, and audit-ready compliance reporting. This verified compliance documentation is also what banks and payment processors require to maintain stable, long-term merchant accounts for regulated retail businesses — making it essential for CBD and hemp retailers.
IRS Section 280E prohibited businesses trafficking Schedule I or II controlled substances from deducting standard business expenses — including rent, payroll, marketing, and technology investments — from their federal taxes. Because cannabis was classified as Schedule I, CBD and cannabis retailers faced effective federal tax rates as high as 70%, taxed on gross profit rather than net income. The December 2025 executive order reclassifying marijuana to Schedule III effectively ends 280E for cannabis-touching retailers, restoring standard business deductions for the first time. Learn more about how rescheduling affects your shop.
The December 2025 executive order reclassifying marijuana from Schedule I to Schedule III eliminates the application of IRS 280E to cannabis-touching businesses. Under Schedule III, retailers can deduct standard business expenses — rent, payroll, marketing, software, and technology investments — from their federal taxes for the first time. For a typical shop doing $2 million in annual revenue, this represents an estimated $147,000 in annual tax savings. Compliance requirements under Schedule III are expected to increase, not decrease, making automated compliance technology like Qredible even more essential. Read our full guide on reinvesting your 280E savings.
Yes. Sunfire POS offers integrated high-risk payment processing through our partner Metro Payment Technologies — a specialist in merchant services for CBD, smoke shop, vape, and other regulated retail industries. Metro provides dedicated merchant accounts with upfront underwriting, transparent pricing, no hidden fees, and U.S.-based customer support. This eliminates the retroactive account freezes and sudden terminations that regulated retailers routinely face with general payment aggregators like Square and Stripe. Sunfire POS is also processor-agnostic — merchants with an existing reliable processor can continue using it.
Square and Stripe are payment aggregators — they pool merchants under a shared master account and skip upfront underwriting to enable fast signup. This means they rely on automated bots to flag accounts retroactively. For CBD, smoke shop, and vape retailers, any shift in product inventory, a spike in transaction volume, or a compliance trigger can result in an immediate account freeze or fund hold — often for 90 to 180 days — without human review. These platforms classify regulated retail as high-risk and are simply not designed to serve these industries reliably long-term. Learn more about why aggregators fail regulated retailers.
Cash discounting is a card-brand-compliant pricing strategy that offsets or eliminates credit card processing fees by applying a small service charge to card transactions while offering a discount to cash-paying customers. Sunfire POS and Metro Payment Technologies offer an integrated cash discounting program that can eliminate up to 100% of processing fees, improving profit margins immediately. The program includes automatic fee adjustments at checkout, clear signage and receipt disclosure to meet card brand guidelines, and built-in reconciliation and reporting.
Sunfire POS prevents merchant account freezes in two ways. First, by providing upfront underwriting through Metro Payment Technologies — your business is properly vetted before you go live, so your account is a dedicated merchant account built for your industry, not a shared aggregator account subject to algorithmic review. Second, by integrating Qredible's AI-driven compliance automation, which provides the verified compliance documentation that banks and payment processors require to maintain stable, long-term merchant accounts for regulated retail businesses.
All Dejavoo terminals available through Sunfire POS — including the QD4, QD3, P1, and P5 — support EMV chip, NFC contactless payments (Apple Pay and Google Pay), and traditional magnetic stripe transactions. Countertop terminals connect via Ethernet or WiFi. Mobile event terminals (QD3 and P5) process payments via WiFi or cellular hotspot for off-site selling at trade shows, farmers markets, and pop-up retail locations.
Yes. Sunfire POS is processor-agnostic, meaning merchants with an existing reliable payment processor can continue using it while taking full advantage of all Sunfire POS features — including compliance automation, loyalty programs, inventory management, employee management, and reporting. We only recommend switching to our integrated Metro Payment Technologies solution if your current processor is causing instability, high fees, or compliance-related issues.
Sunfire POS is your CBD-friendly point of sale system for three primary reasons: 1) Our built-in federal and state regulatory compliance technology provided by technology partner Qredible. Their best-in-class automated compliance monitoring helps you avoid fines, penalties, and loss of your business license due to non-compliant transactions. 2) Our built-in age verification technology provided by technology partner AgeChecker.net. Integrated age gating for any of your high-risk transactions keeps you safe. 3) Integrated high-risk payment processing from Metro Payment Technologies helps you avoid unplanned account freezes or terminations that stifle your business. And, if you already have reliable payment processing, Sunfire POS is processor agnostic.
Clover is a general-purpose POS system not designed for regulated or high-risk retail. CBD shops using Clover typically face three recurring challenges: no built-in compliance automation, requiring manual processes or costly third-party integrations to meet state and federal regulatory requirements; no integrated age verification, leaving merchants to manage this separately; and general payment processing that can be unstable for CBD retail. Sunfire POS addresses all three with built-in Qredible compliance automation, integrated AgeChecker.net age verification, and dedicated high-risk payment processing through Metro Payment Technologies — all in a single platform at no extra cost for the integrations. See a full comparison of Sunfire POS vs. Clover and other common platforms.
The MATCH list — also known as the Terminated Merchant File — is a Mastercard database that flags merchants whose accounts have been terminated by payment processors. Being placed on the MATCH list makes it extremely difficult to obtain future merchant accounts. Sunfire POS reduces this risk two ways: by providing dedicated high-risk merchant accounts through Metro Payment Technologies with proper upfront underwriting, and by integrating Qredible's AI-driven compliance automation to ensure transactions and inventory remain within regulatory bounds — reducing the compliance violations that typically trigger account termination and MATCH list placement. Learn more about protecting your merchant account.
Sunfire POS is the right garden center point of sale system for three primary reasons: 1) Our built-in plant type library provided by technology partner NetPS. Their industry-leading 38,000+ plant types library helps you speed up your inventory setup. 2) UV-resistant, weatherproof plant stake and tag printer integration provided by partner Specialty Tag & Label. Sunfire POS enables printing custom tags and labels with a single click — saving time, reducing errors, and keeping your displays accurate and professional. 3) Integrated customer loyalty and gift card program from industry leader Factor4 helps you keep your customers engaged and coming back.
Yes. Sunfire POS integrates directly with Specialty Tag & Label hardware to produce UV-stable, waterproof pot stakes and tree tags on demand — printed directly from your POS inventory data with a single click. Specialty Tag & Label's printers are specifically modified to print on heavy plastics that withstand water, soil, and UV exposure in outdoor growing environments. Pricing, SKU information, and plant details are pulled automatically from your POS inventory, ensuring the tag always matches the register price. Learn more about the Sunfire POS and Specialty Tag & Label integration.
Sunfire POS integrates the NetPS Online Plant Database — a comprehensive database of 38,000+ plant varieties — directly into the POS inventory system. Garden centers and nurseries can use the database to set up inventory quickly without manually entering plant names, descriptions, and variety data. This significantly reduces onboarding time for new garden center merchants and improves inventory accuracy throughout the growing season.
Yes. Sunfire POS includes greenhouse and bin tracking tools specifically designed for garden center and nursery operations. Combined with the NetPS plant database integration and Specialty Tag & Label printer integration, the system provides a comprehensive inventory management solution that supports the full operational workflow of a garden center — from receiving through the growing area to point of sale.
Yes. Sunfire POS Event Bundles include Dejavoo QD3 or P5 mobile event pin pads that process payments and sync inventory in real time via WiFi or cellular hotspot. These are ideal for garden centers attending flower shows, MANTS, and farmers markets — allowing you to sell off-site while keeping inventory accurate at your main location. See our full hardware bundle options.
Yes. Sunfire POS is built specifically for smoke shops, vape shops, and retailers selling hemp and CBD products. The platform includes built-in Qredible compliance automation that monitors federal, state, and local regulatory requirements in real time — including product-level compliance for hemp and CBD inventory. Combined with integrated AgeChecker.net age verification for age-restricted products and dedicated high-risk payment processing through Metro Payment Technologies, Sunfire POS provides the complete compliance and payment infrastructure smoke shops need.
Yes. Sunfire POS integrates AgeChecker.net for automated age verification at the point of sale for tobacco, vape, nicotine, and other age-restricted products. Individual product SKUs can be flagged as requiring ID verification directly in the inventory module, triggering automatic age-gate prompts at checkout for those specific items. This protects your business license and ensures regulatory compliance on every age-restricted transaction.
For smoke shops and vape retailers specifically, Sunfire POS offers several advantages over Korona POS. Sunfire POS includes built-in Qredible automated compliance monitoring purpose-built for regulated retail — Korona does not offer equivalent built-in compliance automation for CBD and hemp. Sunfire POS also includes integrated high-risk payment processing through Metro Payment Technologies, a built-in Factor4 loyalty and gift card program at no extra cost, and 24/7 U.S.-based support with under-5-minute response time. See the full Sunfire POS vs. Korona comparison.
Yes. Sunfire POS includes a built-in customer loyalty and gift card program powered by Factor4 at no extra monthly cost. The default loyalty structure awards 1 point per $1 spent, and merchants can fully customize redemption thresholds, eligible products, discount types, time-limited promotions, and per-customer restrictions. Factor4 gift cards are processor-agnostic, meaning they work regardless of which payment processor you use. Learn more about the Factor4 and Sunfire POS partnership.
Yes. Sunfire POS is a cloud-based platform that supports multi-location and franchise retail management from a single unified dashboard. Inventory, sales reporting, employee records, and customer data can be managed across multiple physical locations in real time — making it practical for CBD retailers, smoke shop chains, garden center groups, and other multi-location operators expanding into new markets.
Yes. Sunfire POS offers white-label capabilities for ISOs and resellers, allowing the platform — including Factor4 loyalty, Qredible compliance, and payment processing integrations — to be fully branded to fit the identity of any ISO or reseller business. ISOs interested in becoming resellers can contact our team at Salesteam@SunfirePOS.com or schedule a demo to discuss reseller agreements.
Sunfire POS's cloud-based architecture supports franchise and multi-location management with centralized inventory control, consolidated sales reporting across all locations, unified employee management, and consistent compliance settings applied across the entire franchise network. Franchise operators can manage all locations from a single login while maintaining granular control over individual store settings. Contact our team to discuss your specific franchise configuration needs.
Yes. Sunfire POS supports inventory data import to streamline your transition from an existing POS system. Our onboarding team works with you during setup to ensure your product catalog, pricing, and SKU data are imported accurately. Garden centers additionally benefit from the NetPS plant database integration, which can significantly reduce manual data entry for plant inventory setup. Contact our team at sunfirepos.com/contact-us.html to discuss your specific import requirements.
Sunfire POS is a cloud-based platform compatible with iOS (Apple iPad), Android (Samsung Galaxy tablets), and Windows devices. The web-based software runs in a browser, giving merchants flexibility to use their preferred hardware. All supported devices are available as part of Sunfire POS hardware bundles — see our Equipment Page for full hardware specifications.
